Performance improvement plan (PIP): what it is and what to do
Updated
A performance improvement plan (PIP) is a written notice that your work isn't meeting expectations, with specific goals and a deadline to improve. Take it seriously: work to pass it, and quietly prepare a plan B at the same time. Some people pass and others are let go, so protect yourself either way.
What to do
- Get every goal in writing. Each goal should be specific and measurable. If one is vague, ask: "What would success look like on this by the end date?"
- Ask for weekly check-ins. Request a short weekly meeting with your manager, and email a summary after each one: what you did, the feedback, what's next.
- Keep your own records. Save copies of the plan, your recaps and your results where you can reach them. Never take confidential company data.
- Respond if it's unfair. If facts are wrong, write a short, factual response and ask that it be attached to the plan. Read the form: signing often confirms receipt, not agreement.
- Prepare a plan B now. Update your resume and contact your network. In the US, each state runs its own unemployment insurance program; elsewhere, check your government's site. See what to do if you're fired.
- Know when to get outside help. If you believe the plan is linked to discrimination, retaliation or a leave you took, rules vary by state and country: contact HR or your local labor authority.
What to say
Say this in the meeting where you receive the plan:
Thank you for being clear with me. I want to meet these goals. Before I sign, can we make sure each one is measurable, so we both know what success looks like by the end date? I'd also like a short weekly check-in to make sure I'm on track, and I'll send you a recap after each one.
Avoid
- Quitting on the spot: you may lose options you'd keep by staying calm.
- Assuming it's a formality and coasting: some people do pass.
- Arguing every point: correct the facts in writing, then focus on the goals.
Questions
How long does a PIP last?
SHRM reports that a PIP should last at least 30 days, and that 60 or 90 days is more customary. Your plan should state the exact end date.
Does a PIP mean I'm getting fired?
Not always. SHRM describes a PIP as giving the employee time to improve, but it also documents that you were warned, so prepare for both outcomes.
Do I have to sign it?
Signing usually confirms you received the plan. Read the wording, add a written comment if you disagree, and ask HR if you're unsure what your signature means.